Reviews — Boarding Up Canterbury
When you’ve had a break-in, a smashed window, or storm damage, you don’t want “sales talk” — you want to know the company turning up will be professional, careful with your property, and clear about what happens next.
Boarding Up Canterbury provides emergency and planned boarding-up services across Canterbury and the wider CT postcode area (CT1–CT50). We’ve been trading for 10+ years, we’re fully insured, and our technicians are DBS-checked. If you need urgent help, you can speak to us now and we’ll give you a realistic ETA based on where you are and what’s happening.
Need help now? Call 01227 953 460 for immediate assistance.
What customers tend to comment on (and what you should expect)
Reviews are most useful when they describe what actually happened. When people leave feedback after an emergency boarding up job, it’s usually about practical things:
- Clear communication: what we can do, what we can’t do, and what happens next
- Arriving prepared: the right boards, fixings, tools, and access equipment
- Respect for your property: tidy, careful work and sensible decisions on-site
- Documentation: photos and a written description of what was secured, helpful for insurers and landlords
- A proper “make safe”: securing the opening against weather and opportunistic entry, not just covering it up
If you’re comparing options, it can help to read about the exact service you need too — for example emergency boarding up, window boarding in Canterbury, or shopfront boarding.
A note on honesty: what reviews can (and can’t) tell you
Every job is different. A straightforward “board up broken window” in a ground-floor flat is very different to a damaged shopfront at night, or a door frame that’s been forced and split.
A good review should give you confidence in the approach — calm communication, safe working, suitable materials, and a focus on securing the property properly. It can’t guarantee a fixed arrival time (traffic, access, and active emergencies affect this), but it can show whether a company behaves professionally under pressure.
Recent customer reviews
Below are examples of the kind of feedback we receive from customers across Canterbury and the CT postcode districts. (If you’d like to leave a review or send feedback directly, use our contact page.)
“Smashed window secured the same evening”
“I called after a smashed window at our rental. They talked me through what to do while we waited, then boarded it up neatly and securely. Got photos and an invoice straight after which helped with the insurance paperwork.”
“Calm, professional, and explained everything”
“After a break-in we were pretty shaken up. The technician was calm, checked the door frame properly and explained the options before fixing anything. The place felt secure again by the time they left.”
“Shopfront boarded up without making a mess”
“Our front glazing was damaged and we needed to secure property overnight. They arrived with the right materials, boarded it up properly and left the area tidy. Very straightforward service.”
“Good documentation for the insurer”
“They provided time-stamped photos and a clear description of what they did. We used it for the claim and it made the process much easier.”
“Out of hours call-out handled quickly”
“Had to call out of hours and they were clear about the ETA and cost factors. No pressure, just practical help and got the building safe.”
“Temporary solution that actually felt secure”
“We didn’t want a flimsy patch-up. The boarding was solid, fixed properly, and they gave advice on next steps for replacement glazing.”
Why our reviews mention materials and fixings (it matters)
If you’re reading reviews because you need emergency boarding up, you’re right to care about how it’s done. Two jobs can look similar from the street but perform very differently overnight.
Depending on the opening and the risk level, we commonly use:
- 18mm exterior-grade plywood for strong, reliable temporary boarding on windows, doors and shopfront openings
- 12mm OSB for smaller or lower-risk openings where appropriate
- Anti-tamper fixings where removal from the outside is a concern (particularly for unattended or vacant properties)
- Non-destructive methods where possible — and if frames are too damaged, we’ll explain options before proceeding
This is also why people often mention how secure it felt afterwards. If you want to understand the options before you book, see what is boarding up? or our pricing page for the factors that influence cost (without vague “from £X” figures).
Realistic scenarios we’re asked to deal with in Canterbury & CT areas
Reviews often follow stressful events. These are the situations that most commonly lead people to look for a “24/7 boarding up” service in the Canterbury area:
- Break-ins and attempted break-ins where the door or window has been forced
- Vandalism including a smashed window or damaged shopfront glazing
- Storm damage where wind or debris has left an opening exposed
- Accident/impact damage including vehicle strikes to walls or glazing
- Fire damage where the building is structurally intact but needs securing (we secure the property; we don’t provide smoke/odour remediation)
If you’re currently dealing with one of these, the most relevant guidance is on our situation pages: burglary repairs and boarding, vandalism repair boarding, and storm damage boarding.
What you’ll receive after a boarding-up job (often mentioned in reviews)
People don’t just need a board fitted — they need clarity afterwards, especially if they’re a landlord, managing agent, or dealing with an insurer.
Typically, customers receive:
- A clear description of what was secured (which elevation/opening, approximate size, and method)
- Photos of the completed work (often time-stamped where your device/network allows)
- An itemised invoice and work statement suitable for landlords and insurers
- Practical advice on next steps (glazier, locksmith, or longer-term security options)
For insurance-related questions, see insurance claims support — we’re not loss adjusters, but we can provide the documentation insurers commonly request.
Reviews from different property types (why it changes the job)
The type of property affects the approach, and you’ll see that reflected in feedback:
- Residential properties: privacy, child safety, and weatherproofing tend to be priorities. See residential boarding up.
- Commercial premises: compliance, access arrangements, and minimising downtime matter — especially for shopfronts. See commercial boarding up.
- Vacant/void buildings: longer-term risk of repeated entry can be higher, so people often ask about stronger temporary solutions. See vacant property boarding up.
FAQs about reviews and choosing a boarding-up company
How do I know a boarding-up company is genuine in Canterbury?
Look for clear contact details, a consistent service area (CT postcodes), evidence of real processes, and sensible limitations (for example, no guaranteed arrival times). We list our number and email openly, and you can reach us via the contact page.
Do your technicians have checks and insurance in place?
Yes. We’re fully insured and our technicians are DBS-checked. If you’re a landlord or facilities manager and need paperwork for site access, tell us when you call.
Can you help if I need to board up a broken window tonight?
Yes — we handle emergency call-outs, including out of hours, and prioritise urgent jobs. If you need to “make safe” after a smashed window or forced entry, call and we’ll give you a realistic ETA. For urgent help, see emergency boarding up.
Will you provide receipts/invoices for insurance?
Yes. We provide an itemised invoice and supporting notes/photos where needed. More guidance is on our insurance claims page.
What if my door frame is too damaged to board up neatly?
If the frame or surrounding structure is badly compromised, we’ll talk you through options on-site before proceeding. In some cases, a stronger temporary solution may be needed. Read more about door boarding.
Are reviews relevant if I’m a business and need a shopfront boarded up?
They can be, but focus on reviews that mention commercial work: safe fixing, tidy work, and clear communication about access and timing. Our commercial method is explained on shopfront boarding.
Do you cover areas outside Canterbury city centre?
Yes — we cover CT1–CT50. If you’re looking for a local page for your area, start with areas we cover or see examples like boarding up Canterbury CT1, boarding up Sturry CT2, and boarding up Whitstable CT5.
How can I leave feedback after the job?
The easiest way is to message us with your name, postcode district (e.g., CT1/CT2), and the type of job (window, door, shopfront). Use info@boarding-up-canterbury.co.uk or our contact page.
Want to speak to someone before you decide?
If you’ve had a break-in, vandalism, storm damage, or an accident and need to secure property, we’ll talk you through the next steps and the best option for your opening.
Ready to get started? Call 01227 953 460 or email us for a free, no-obligation quote.
